Quick Answers For Smart Minds

Fast, clear, and crafted for the curious

All

What services does 911 Digital offer?

We provide end-to-end digital transformation services: Odoo ERP implementation, custom software development, AI automation solutions, web and mobile app development, e-commerce platforms, digital marketing, data analytics, and DevOps services. We serve businesses across Egypt, UAE, Saudi Arabia, and the broader MENA region.

Which industries do you work with?

We have delivered projects across retail, e-commerce, logistics, manufacturing, healthcare, education, real estate, food and beverage, and professional services. Our cross-industry experience allows us to bring best practices from different sectors to every project.

Do you work with startups or only established companies?

We work with businesses of all sizes. For startups, we offer lean solutions that can scale with growth. For established enterprises, we provide comprehensive digital transformation. Our modular approach means you can start with what you need now and expand later.

Do you provide support after project delivery?

Yes, we offer tiered support packages from basic maintenance to dedicated support with guaranteed response times. Most clients continue as long-term partners for ongoing improvements, new features, and system optimization. We believe in building lasting relationships, not just delivering projects.

What is Odoo and why should I choose it?

Odoo is an open-source ERP system with modules for accounting, inventory, sales, CRM, HR, manufacturing, and more. Unlike traditional ERPs like SAP, Odoo costs 60-80% less, implements faster, and offers modern UX. Its modular design lets you start with what you need and add modules as you grow.

How long does Odoo implementation take?

Timeline depends on scope. A basic Odoo setup with core modules can go live in 4-6 weeks. Enterprise implementations with custom modules and integrations typically take 2-4 months. We use agile methodology with phased rollouts so you see value quickly while we build the complete solution.

Can Odoo integrate with my existing systems?

Yes, Odoo has robust APIs for integration with payment gateways (Fawry, Vodafone Cash, InstaPay), shipping providers (Aramex, Bosta), e-commerce platforms, accounting software, and more. We have delivered integrations with regional banks, customs systems, and industry-specific tools.

Do you provide Odoo training for our team?

Absolutely. Every implementation includes comprehensive training customized to each user role. We provide hands-on workshops, video tutorials, and documentation in Arabic and English. Post-launch, we offer refresher training and onboarding support for new employees.

How can AI benefit my business?

AI can automate customer service with intelligent chatbots, process documents and data entry automatically, predict sales and inventory needs, personalize marketing at scale, and optimize operations. We help identify high-impact AI opportunities specific to your business and deliver solutions with measurable ROI.

Do I need a lot of data to use AI?

Not necessarily. While some AI applications like predictive analytics benefit from historical data, many solutions work with what you have. AI chatbots can be built using your FAQ and product information. We assess your data readiness and recommend appropriate AI solutions for your situation.

What AI technologies do you work with?

We work with leading AI platforms including OpenAI GPT, Claude, and open-source models. Our solutions include conversational AI, document processing, computer vision, predictive analytics, and custom AI agents. We select the right technology based on your requirements, budget, and data privacy needs.

How long does it take to build a website?

Timelines vary by complexity. Landing pages: 1-2 weeks. Corporate websites: 4-6 weeks. E-commerce sites: 6-10 weeks. Custom web applications: varies based on scope. We provide detailed timelines during discovery and use agile development for transparency throughout the project.

Do you build bilingual Arabic/English websites?

Yes, all our websites are built with full bilingual support from the start. This includes proper RTL (right-to-left) layout for Arabic, Arabic-optimized typography, and SEO optimization for both languages. We do not just translate—we design for Arabic-speaking users.

Do you provide hosting and ongoing maintenance?

Yes, we offer comprehensive hosting on secure cloud infrastructure with SSL, automatic backups, security updates, performance monitoring, and uptime guarantees. Our maintenance packages include content updates, bug fixes, and technical support to keep your site fast, secure, and current.

Which e-commerce platform do you recommend?

It depends on your needs. For businesses wanting full ERP integration (inventory, accounting, CRM), we recommend Odoo E-commerce. For simpler stores, Shopify or WooCommerce are excellent options. We analyze your requirements, budget, growth plans, and existing systems to recommend the best platform.

Can you integrate Egyptian payment methods?

Yes, we integrate all major Egyptian and regional payment methods: Fawry (kiosk and online), Vodafone Cash, InstaPay, credit/debit cards, and cash on delivery. We also support UAE payment gateways for Gulf market clients. Multiple payment options reduce cart abandonment significantly.

How do you measure marketing success?

We track real business metrics, not vanity metrics. This includes cost per acquisition (CPA), return on ad spend (ROAS), conversion rates, customer lifetime value, and revenue attributed to marketing. We provide transparent monthly reports with actionable insights and optimization recommendations.

Do you handle marketing for Egyptian and Gulf markets?

Yes, we have extensive experience running campaigns in Egypt, UAE, Saudi Arabia, and across the Gulf. We understand local audience behaviors, cultural nuances, optimal ad formats, and platform preferences in each market. Our bilingual team manages campaigns in Arabic and English.

How much do your services cost?

Pricing varies by project scope and complexity. We offer flexible engagement models: fixed-price projects for defined scope, time and materials for evolving requirements, and retainer agreements for ongoing partnerships. Contact us for a free consultation and customized quote based on your specific needs.

What is your project process?

Our process: 1) Discovery - we understand your business and requirements. 2) Proposal - detailed scope, timeline, and investment. 3) Design - wireframes, prototypes, and approval. 4) Development - agile sprints with regular demos. 5) Testing - quality assurance and user acceptance. 6) Launch - deployment and training. 7) Support - ongoing maintenance and optimization.

Ready to power your
business to the next stage

Fueling your business evolution with creativity and expertise.