iRevoc — Revolutionizing E-Commerce with Odoo ERP Project Details
At 911, innovation meets execution. In our collaboration with iRevoc, a dynamic e-commerce brand, we developed a fully customized Odoo ERP system tailored to support the fast-paced nature of online retail. From real-time inventory tracking and automated order fulfillment to integrated payment and shipping workflows, our solution helped streamline operations and improve customer satisfaction. This project highlights how smart ERP implementation can empower digital businesses to scale seamlessly.
About the Client
iRevoc is an electronics e-commerce platform serving Egypt and the broader MENA region. They offer 5,000+ products from 200+ brands with same-day delivery in Cairo and next-day delivery nationwide.
Technologies Used
The Challenge
Their WooCommerce store couldn't handle peak traffic during sales events, crashing multiple times. Inventory sync between website and warehouse was delayed by hours, causing overselling. Returns processing took 2 weeks due to manual workflows.
Our Solution
Migrated to Odoo 18 E-commerce integrated with Inventory, Accounting, and Helpdesk. Built real-time inventory sync with warehouse barcode scanning. Automated returns workflow with instant refund processing. Implemented AI-powered product recommendations.
The Results
Zero downtime during peak sales (handled 50K concurrent users).
Overselling incidents eliminated completely.
Returns processing reduced from 2 weeks to 48 hours.
Average order value increased 23% with product recommendations.
Customer satisfaction score improved from 3.2 to 4.7/5.
Meticulous Market Analysis
Electronics E-Commerce Surge
Online electronics sales in MENA grew 45% in 2025. Platforms with AI-driven personalization capture 3x higher average order values compared to generic stores.
Platform Reliability
Research shows 88% of online shoppers won't return after a bad experience. Zero-downtime infrastructure is now a baseline expectation, not a luxury.
Key Features
AI-Powered Recommendations
Machine learning recommendation engine analyzing browsing patterns, purchase history, and user segments to deliver personalized product suggestions.
High-Traffic Architecture
Scalable infrastructure with Redis caching, load balancing, and CDN integration — handling 50K concurrent users during flash sales without any downtime.
Smart Inventory Sync
Real-time inventory synchronization across warehouse and e-commerce, eliminating overselling incidents and enabling accurate delivery estimates.
Integrated Helpdesk & Returns
Unified customer service portal with automated ticket routing, return/refund workflows, and satisfaction tracking — reducing resolution time by 60%.
Client Feedback
Karim Adel
Founder & CTO, iRevoc
Our old WooCommerce store crashed during every sale event. Since 911 Digital migrated us to Odoo, we've handled 50K concurrent users with zero downtime. The AI-powered recommendations increased our average order value by 35%. Truly exceptional work.
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